Digital Product Refund PolicyDigital Product Refund Policy

Last Updated: September 17, 2026

Thank you for purchasing from Gentleman Pirate Club. This Digital Product Refund Policy explains the rules that apply to digital products purchased directly from Gentleman Pirate Club and Bentley Global Group, LLC through gentlemanpirateclub.com.

1 Digital Sales Are Final

Because digital products are delivered electronically and cannot be physically returned, all sales of digital products are final and non-refundable after purchase, except where a refund is required by applicable law.

Digital products may include eBooks, downloadable guides, preparedness checklists, planning materials, recipes, printable content, activity files, digital bundles, audio downloads, templates, and other electronically delivered content.

2 Please Review Before Purchasing

Before completing a purchase, please review the product description, included files, format, license or usage terms, device or software requirements, and other information shown on the product page. Customers are responsible for confirming that a digital product is suitable for their needs and compatible with their device or software.

3 Download and Access Problems

If you experience a problem accessing or downloading a digital purchase, contact us within 14 days of the purchase date. We will make a reasonable effort to help resolve the problem.

Depending on the circumstances, assistance may include:

  • Resending download instructions or restoring access to the purchased file;
  • Providing a replacement file if the original file is corrupted, incomplete, or defective;
  • Helping identify common download, browser, device, software, or file-format issues; or
  • Correcting an order or delivery error caused by Gentleman Pirate Club.

A technical problem does not automatically qualify for a refund. When possible, we will first correct the problem, restore access, or provide a working replacement file.

4 Duplicate Purchases

If the same digital product was accidentally purchased more than once in separate transactions, contact us within 14 days of the duplicate purchase. After verifying the transactions, we may refund the duplicate charge to the original payment method.

5 Change of Mind and Accidental Purchases

We do not provide refunds or exchanges because a customer changed their mind, purchased the wrong product, no longer wants the product, did not read the product description, or purchased a product that is incompatible with their device or software. Please review all product information carefully before completing an order.

6 Third Party Purchases

This Policy applies only to digital products purchased directly from Gentleman Pirate Club through gentlemanpirateclub.com. Purchases made through Amazon, an app store, another marketplace, or another third-party retailer are governed by that retailer’s payment, cancellation, and refund policies. Refund or order-support requests for those purchases must be directed to the retailer where the purchase was completed.

7 Physical Products

This Policy does not govern printed materials, clothing, merchandise, or other physical products, including products fulfilled through Printify or another third party. A physical product purchased from a third-party retailer or fulfillment provider is subject to the applicable return, replacement, shipping, and refund terms. Any physical-product policy displayed on the GPC website or at checkout will control a direct physical-product transaction.

8 Prices and Payment Processing

Digital purchases may be processed through WooCommerce and payment providers such as Authorize.Net or Stripe. Prices, promotions, taxes, and product availability may change without notice. Payment providers may apply their own terms and processing rules. Any approved refund will ordinarily be returned to the original payment method, subject to the payment provider’s procedures and processing time.

9 Purchases by Adults

Purchases must be completed by an adult who is at least 18 years old or who has reached the age of legal majority where that person lives. A parent or legal guardian is responsible for purchases made for or involving a minor.

10 How to Request Assistance

To report a download, access, file, delivery, or duplicate-purchase problem, email social@gentlemanpirateclub.com within 14 days of the purchase date.

Please include:

  • The purchaser’s name and email address;
  • The order number or other proof of purchase;
  • The name of the digital product; and
  • A brief description of the problem, including any error message received.

Please do not send complete credit-card or debit-card numbers by email.

11 Contact Us

Bentley Global Group, LLC
Gentleman Pirate Club
8825 34th Ave. NE
Suite L-PMB #349
Quil Ceda Village, WA 98271
United States
Email: social@gentlemanpirateclub.com